Legal

Terms of Service

Last Updated: March 26, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Mayport Cruisers software service, including any associated websites, networks, applications, and other services provided by Mayport Cruisers (collectively, the “Service”). These Terms constitute a legally binding agreement between you and Mayport Cruisers (“we,” “us,” or “our”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Definitions

  • "User," "you," and "your" refer to the individual or entity accessing or using the Service.
  • "Subscription" refers to the purchased right to access and use the Service according to the selected plan.
  • "Content" refers to any text, images, videos, audio, or other material that appears on or through the Service.
  • "User Data" refers to any data, information, or material that you upload, input, or otherwise provide to the Service.
  • "Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.

3. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Service.

4. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our Service or by sending you an email. Your continued use of our Service after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Service.

5. Eligibility

To use our Service, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By using our Service, you represent and warrant that you meet the eligibility requirements. If you are using the Service on behalf of an organization, you represent and warrant that the organization agrees to be bound by these Terms.

6. Service Description

The Mayport Cruisers Service provides team management and communication tools for league members. The specific features and functionality available to you will depend on your assigned role and access level.

7. Subscription Terms

Access to certain features of our Service may require a paid Subscription. Unless otherwise specified at the time of purchase:

  • Subscriptions are billed on a monthly or annual basis
  • Your Subscription will automatically renew at the end of each billing period unless you cancel before the renewal date
  • You authorize us to charge your payment method for the Subscription fee at the beginning of each billing period
  • If you upgrade your Subscription, we will immediately charge your payment method for the prorated difference in cost
  • If you downgrade your Subscription, the change will take effect at the start of the next billing period

Prices for our Service are subject to change with notice. You may cancel your Subscription at any time through your account settings or by contacting us. If you cancel, you may continue to use the Service until the end of your current billing period, but you will not be eligible for a refund of any portion of the Subscription fee except as expressly provided in these Terms or as required by applicable law.

8. Free Trials

We may offer free trials of our Service. Free trial eligibility is determined at our discretion and may be limited to new users or other qualifying customers. We reserve the right to modify or terminate free trials at any time without notice.

Unless you cancel before the end of the free trial period, we will automatically charge your payment method for the first billing period of your Subscription at the end of the free trial.

9. Service Availability and Support

We will make reasonable efforts to keep our Service operational 24 hours a day, 7 days a week. However, we do not guarantee continuous, uninterrupted access to our Service, and operation of our Service may be interfered with by numerous factors outside our control.

We reserve the right to suspend access to the Service, in whole or in part, for maintenance or upgrades or to address security concerns, with or without notice. We will use reasonable efforts to schedule planned downtime during off-peak hours.

10. User Accounts

You must create an account to access the Service. You are responsible for:

  • Providing accurate, current, and complete information
  • Maintaining the confidentiality of your password and account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or if we believe your account may pose a risk to our Service or other users.

11. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe the rights of others, including intellectual property rights
  • Attempt to breach any security or authentication measures
  • Transmit any viruses, malware, or other harmful code
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Collect or harvest any information from the Service without authorization
  • Impersonate any person or entity or falsely state your affiliation with a person or entity
  • Use automated scripts to collect information from or otherwise interact with the Service
  • Exceed the usage limitations or quotas associated with your Subscription plan

12. User Data

You retain all ownership rights to your User Data. By uploading, inputting, or otherwise providing User Data to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, store, modify, display, and distribute your User Data solely as necessary to provide the Service to you and your authorized users.

We will not access your User Data except:

  • To provide the Service to you and your authorized users
  • To prevent or address technical or security issues
  • To respond to customer support requests
  • As required by law
  • As explicitly permitted in writing by you

You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of your User Data.

13. Data Security and Privacy

Our Privacy Policy describes our practices regarding the information we collect from you. California residents have additional rights as set forth in our Privacy Policy.

14. Service Level Agreement

We will use commercially reasonable efforts to make the Service available with an uptime of at least 99.9%, excluding scheduled maintenance. If we fail to meet this commitment, you may be eligible for service credits as described in our Service Level Agreement, which is incorporated by reference into these Terms.

15. Intellectual Property

All content provided by Mayport Cruisers, including but not limited to the Service, website, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mayport Cruisers or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes or personal use in accordance with these Terms. This license does not include the right to modify or copy the Service, use it for commercial purposes beyond your organization's internal use, transfer or sublicense it to any third party, or reverse engineer or decompile the Service.

16. Feedback

We welcome feedback, comments, and suggestions for improvement of the Service (“Feedback”). You grant us a perpetual, irrevocable, non-exclusive, royalty-free, transferable, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such Feedback in all formats and distribution channels now known or hereafter devised, without any attribution or compensation to you.

17. Third-Party Integrations

The Service may allow you to access, use, or interact with third-party websites, apps, content, and other products and services. When you use third-party services, their terms and privacy policies govern your use of those services.

We do not endorse and are not responsible or liable for the behavior, features, or content of any third-party service or for any transaction you may enter into with the provider of such services.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Mayport Cruisers does not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected, or that your use of the Service will meet your requirements or expectations.

19. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Mayport Cruisers be liable for any special, incidental, indirect, or consequential damages whatsoever. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

20. Indemnification

You agree to indemnify, defend, and hold harmless Mayport Cruisers, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms, your User Data, or your use of the Service.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

22. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in Jacksonville, Florida. You agree to waive any right to a jury trial.

23. Entire Agreement

These Terms, including our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Mayport Cruisers regarding your use of our Service and supersede any prior agreements between you and Mayport Cruisers relating to your use of our Service.

24. Waiver and Severability

The failure of Mayport Cruisers to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

25. Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Mayport Cruisers, but may be assigned by Mayport Cruisers without restriction.

26. Termination

We reserve the right to suspend or terminate your access to our Service at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users of our Service, us, or third parties, or for any other reason. Upon termination:

  • Your license to use the Service will immediately cease
  • You will lose access to any User Data stored in the Service, unless otherwise specified in your Subscription plan
  • We may, but are not obligated to, delete your User Data after a certain period of time

27. Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

28. Export Controls

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, and trade and economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets Control. You warrant that you are not located in any country to which the United States has embargoed goods or has otherwise applied any sanctions.

29. U.S. Government Users

If you are a U.S. government user, the Service is provided as “Commercial Computer Software” and “Commercial Computer Software Documentation” as defined in FAR 12.212 and DFARS 227.7202.

30. Force Majeure

Mayport Cruisers shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or disease.

31. No Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights on any person or entity.

32. Contact Information

If you have any questions about these Terms, please contact us:

Regulatory Compliance

Children's Privacy (COPPA)

We comply with the requirements of the Children's Online Privacy Protection Act (COPPA) and other applicable laws. Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

If we knowingly collect personal information from children under 13, we will obtain verifiable parental consent before collecting, using, or disclosing such information.

Parents' Rights

If you are a parent or guardian of a child under 13 whose information has been submitted to us with your consent, you have the right to:

  • Review the personal information we have collected from your child
  • Refuse to allow further collection or use of your child's information
  • Direct us to delete your child's personal information

To exercise these rights, please contact us at contact@mayportcruisers.com. We will respond to your request within a reasonable time and may require additional information to verify your identity as the child's parent or guardian.

Additional Terms

API Usage and Integration

API License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interface (“API”) for the purpose of developing, testing, and supporting your integration with our Services.

API Credentials and Security

You agree to keep your API credentials secure and confidential, not share them with any third party without our prior written consent, implement reasonable security measures to protect them, and notify us immediately of any breach or unauthorized use.

Usage Restrictions and Rate Limits

Your use of our API is subject to rate limits and usage caps based on your service tier. We reserve the right to enforce API rate limits, monitor API usage, and suspend or terminate API access for violations.

API Changes and Deprecation

We may modify, update, or discontinue any aspect of our API at any time. For material changes, we will make reasonable efforts to provide advance notice.

User-Generated Content Moderation

Content Standards

User Content must not contain defamatory, obscene, or offensive material; promote discrimination or violence; infringe intellectual property rights; deceive or mislead any person; promote illegal activity; harass or impersonate others; or include advertising without our prior written approval.

Moderation Process

We may employ various moderation methods including pre-moderation, post-moderation, user flagging, automated filtering, and human review. Our moderation team has sole discretion to determine whether User Content violates these Terms and may remove content, limit submissions, issue warnings, or suspend accounts.

Repeat Offenders

Users who repeatedly violate our content standards may have their accounts terminated and may be permanently prohibited from using our Services.

Data Processing Terms

Scope and Roles

These Data Processing Terms apply when we process personal data on your behalf in the course of providing our Services. For the purpose of these terms, you are the “Data Controller” and we are the “Data Processor” as those terms are defined in applicable data protection laws.

Processing Obligations

We will process personal data only on your documented instructions; ensure persons authorized to process it are bound by confidentiality; implement appropriate technical and organizational security measures; assist you in responding to data subject requests; and make available all information necessary to demonstrate compliance.

Data Breach Notification

We will notify you without undue delay after becoming aware of a personal data breach affecting the personal data we process on your behalf, including the nature of the breach, the categories and approximate number of data subjects and records concerned, and the measures taken to address it.

Subscription Management

Automatic Renewal

All subscriptions automatically renew unless canceled by you prior to the renewal date. By subscribing, you authorize us to automatically charge your payment method for the subscription term at the then-current rate.

Price Changes

We may change the price of our subscription plans from time to time with advance notice. Your continued use of the Services after the price change goes into effect constitutes your agreement to pay the updated price.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting our customer support. Upon cancellation, your subscription will remain active until the end of your current billing period, and you will not receive a refund for any fees already paid.

Refunds

All subscription fees are non-refundable except as expressly stated in these Terms or as required by applicable law. In exceptional circumstances, we may at our sole discretion offer a partial or full refund.

Accessibility

We are committed to making our Services accessible to all users, including those with disabilities. We strive to conform to WCAG 2.1 Level AA standards and applicable laws regarding accessibility.

If you experience any difficulty accessing any part of our Services, or if you require assistance, please contact us at contact@mayportcruisers.com. We welcome your feedback and are committed to continually improving the accessibility of our Services.

Dispute Resolution and Arbitration

Informal Dispute Resolution

Before filing a claim against us, you agree to attempt to resolve the dispute informally by contacting us at contact@mayportcruisers.com. If the dispute is not resolved within 30 days after submission, you or we may initiate formal proceedings.

Agreement to Arbitrate

You and we agree to resolve any disputes between us through binding and final arbitration instead of through court proceedings. You acknowledge and agree that you are waiving the right to sue in court, have a jury trial, or participate in a class action.

Class Action Waiver

You and we agree that each may bring claims against the other only in your or our individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Opt-Out Procedure

You have the right to opt out of this arbitration agreement within 30 days of the date you first agreed to these Terms by sending a signed letter stating your decision to us at contact@mayportcruisers.com.